Job Opening

Start Immediately as a Customer Service Representative in Davao City

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2019-07-11
Job Location Davao
Company Information VCC LINK, INC.
1227
Website: https://www.vcclink.com.ph/
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
Job Qualifications • Finished High school or College
• No experience required
• Good to excellent communication skills
• Typing speed of at least 25 - 30 wpm
• Computer and Web proficient
• Willing to work in changing work schedules
• Amenable to work in Davao City

RESPONSIBILITIES

• Assist customers with queries regarding their account over the phone. This could be for activation, renewal, upgrading, etc.
• Provide information requested over the phone regarding subscription plans, video on demand and process for accessing via TV or any device
• Log all calls for reference and monitoring
• Ensure all calls are responded to promptly and in a professional manner

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