Job Opening

Customer Service Associate-Dayshift

Job Industry Telecommunications
Job Type Full-Time
Experience Level Associate
Date Posted 2020-07-24
Job Location Davao City
Company Information Torch Solutions
Quimpo Boulevard Davao City
Davao City, Davao del Sur
8000
Website: https://www.talentoutsourcingchannel.com
Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent
to the client’s specialized staffing needs and build rewarding careers for the professionals we place
through our holistic HR solutions. We supply employers with high quality and efficient workforce in
time and contribute to the client’s success through people
Job Description • Perform inbound and outbound calls • Generates and processes new sales leads • Answers phone calls from prospect and existing clients • Must be able to comprehend and understand what the clients are saying over phone very well • Follows-up with prospect and existing clients • Provides any necessary data or reports to the sales team • Provide sales support to sales persons • Provide support to clients over phone, emails and remote desktop • Exerts attention to detail, as customers may have the same problems; reports the problem as necessary. • Arrange appointments with prospect clients and the sales team • Acknowledges customers by responding to emails, texts and phone calls • Updates all contact information for clients and the sales team • Deals with any customer complaints and resolves the issue as necessary. • Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
Job Qualifications • Applicants must possess at least a Bachelor’s/ College Degree in any field
• Less than a year working experience considered. Preferably one-year experience doing appointment setting or in a call center, sales or telemarketing role
• Must speak English fluently and possess professional verbal and written communication skills including active listening
• Must be assertive, proactive and can function independently
• Customer-focused, enthusiastic, prompt and courteous
• Must be familiar with the different MS Office applications
• Fresh Graduates/ Entry level and Senior level applicants are encouraged to apply
• Full time position(s) available
• Applicants must be willing to work in Ecoland Phase 1, Matina, Davao City
Number of Job Opening 15
Highest Education Attainment College Graduate
How to apply to this job For easy and fast processing of your application kindly send your
Name/Phone number/Location to 09298974030/09350373256

or you may send your resume thru email:
SUBJECT OF THE EMAIL: CSA APPLICATION
abaura.torchsolutions@gmail.com

JUST WAIT FOR A CALL AND YOU'LL BE HIRED ON THE SPOT! ;)
SEND YOUR APPLICATION NOW!
Contact Info
Contact Phone : 09197063239 Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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